Terms & Conditions

1. Eligibility and Authorized Use

You must be at least 18 years old and reside in the United States to use our Services. By using our website or opting into SMS services, you affirm that you meet these criteria.

2. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited uses include, but are not limited to:

• - Engaging in any activity that would violate applicable laws, rules, or regulations.
• - Attempting to gain unauthorized access to any portion of the Services.
• - Using the Services to distribute spam, marketing messages, or unsolicited communications.

Enthea reserves the right to suspend or terminate your access to the Services if we determine you have violated these Terms.

3. Mobile Messaging (SMS) Terms

Enthea offers SMS messaging services for informational and support-related purposes. These messages may include:

• - Appointment or enrollment reminders
• - Notifications about benefits or service updates
• - Support responses to inquiries

By opting in to SMS messages, you agree to receive recurring messages from Enthea. Message frequency may vary.

Your consent to receive SMS messages is not a condition of receiving services. You may opt out at any time by replying “STOP.” For help, reply “HELP” or contact us using the details below.

Message and data rates may apply. Check with your wireless carrier for more information.

4. SMS Compliance and 10DLC Registration

To comply with federal law and mobile carrier regulations (including 10DLC requirements), Enthea adheres to the following standards:

• - No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• - SMS opt-in data and consent will never be sold or shared outside of essential service-related functions.
• - We may share limited data with trusted subcontractors solely for service delivery (e.g., customer support platforms such as Heymarket) under strict confidentiality.
• - All messaging use cases are registered and verified in accordance with 10DLC and carrier-level guidelines.

5. Electronic Communications Consent

By using our Services, you consent to receive communications from Enthea electronically, including via email, SMS, or in-app messages. You agree that any agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

6. SMS Opt-In Confirmation

When you submit your mobile number through our website, contact forms, or enrollment system, you are expressly consenting to receive recurring informational and support-related text messages from Enthea.

Standard message and data rates may apply. Consent is not required to access any Enthea services. You may opt out at any time by replying “STOP.”

7. Changes to SMS Terms

Enthea may revise or terminate its SMS program at any time by providing notice via text message or updating these Terms. Continued use of the SMS service after such changes constitutes your acceptance.

8. Intellectual Property

All content, logos, designs, text, graphics, software, and materials made available through our Services are the property of Enthea or its licensors and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.

9. Disclaimers

The Services provided by Enthea are intended for informational and support purposes. We do not guarantee the availability, accuracy, or completeness of the Services and disclaim all warranties to the extent permitted by law.

We do not provide medical advice. For medical emergencies, call 911 or contact a licensed healthcare provider.

10. Limitation of Liability

To the fullest extent permitted by law, Enthea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services.

11. Indemnification

You agree to indemnify and hold harmless Enthea, its affiliates, officers, agents, and employees from any claims, liabilities, damages, and expenses arising out of your violation of these Terms or misuse of the Services.

12. Dispute Resolution

Any disputes related to these Terms or use of our Services shall be resolved through binding arbitration in [Insert Location], administered by [Insert Arbitration Body], under applicable rules. You waive your right to a jury trial or class action.

13. Modifications to Terms

Enthea reserves the right to modify or update these Terms at any time. Continued use of the Services after such modifications constitutes your acceptance of the revised Terms. We encourage users to review this page regularly.

14. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles. Any legal actions shall be brought in a court of competent jurisdiction in [Insert County/State].

15. Contact Information

If you have questions about these Terms or wish to opt out of SMS communications, contact us at:

Enthea Public Benefits Corporation

PO Box 600646 Newton, MA 02460

Email: info@enthea.com

Phone: 617-297-7237

16. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

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